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The response to this situation is a concept called a concierge practice. The term concierge may be defined as “at your service.” Dr. Paul O. Jones and Dr. Hermes O. Koop (hermeskoopmd.com) have combined their professional experiences and training in order to offer their patients a more personal and comprehensive approach to the practice of medicine. In the concierge practice the patients only pay an annual retainer that grants unlimited physician services throughout the year. This arrangement will allow the doctors to reduce the number of patients they have been seeing by at least 80% providing them with optimum personal attention to every patient.